ABOUT Queue Manager

When your stomach is grumbling, the last thing you wants to do is keep waiting to eat. Because the hungrier we get, the grumpier we get. Which is why restaurants that don’t have an effective queueing strategy risk scaring off customers and ultimately hurting their business's success.

Efficient queue management significantly improves customer experience, reducing waiting time and increasing income.

Adopt a Restaurant Queue Management System

Many restaurants have adopted a token system. Waiting customers hold onto an electronic box. Once it beeps, they know it’s their turn to be served.

But even these tokens are outdated. They're cumbersome to monitor and risk being lost or broken. But perhaps more importantly, they seem redundant in a world where almost everyone is carrying a smart phone.

At the same time, QMS enables restaurants to alert customers when it's their turn to be served through an SMS alert - a simple text message. Doing so frees up customers to busy themselves however they want in the meantime.

online queue system

How Mink Foodiee Queue Manager Reduces Restaurant Wait Times :

  • 1. Location based guest identification for authentication.
  • 2. Queue Management System helps you organize your waiting lines by providing visitors with an easy ordering method based on "first in first out".
  • 3. Allot your guests waiting time and entry from Mink Foodiee Portal.
  • 4. Timely updates and notifications are sent by text or notifications that alert customers as they move to the front of the queue.
  • 5. When their table is ready, they are summoned to return to the restaurant.
  • 6. Manual guest entry submission available for walk-ins.

Benefits of Queue Manager

Reduce Waiting Time

Notify customers of delays to control expectations and reduce frustration and Monitor real-time information of the number of waiting customers.

Notify Customers

We won't let your brand get lost in the noise. We will help it rise above and get some real visibility.

Customer Database

Automatic customer database creation and management for better customer service.

Ease of Use

It's easy to use for both customers and staff & improves the staff productivity.

Each client is our success story

200 +

Restaurants

100 +

Requests Received

500 +

User Database created

Have a query? Reach us here.

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